Jeeves Consumer Services Complaints & Reviews

Dear sir/madam,

I have purchased flipkart perfect homes andes engineered wood 3 door wardrobee (Order no. Od[protected] and i received the product on 14.11.2019. The installation was scheduled on 15.11.2019 by your service partner jeeves consumer services, but it is sad to mention that am still waiting for the product to be installed. The jeeves consumer services engineer has not yet installed my product and am continuously...

Hi my tv is in extended waranty period and been following up with jeevs for an issue but no resolution is provide. Have written multiple emails and but no response from them.
They are not even ready to register a new case for the issue. Been more than a month following up with them.

Kindy help and suggest. I can share all mail from jeeves.

Regards
Ashish jain
M. [protected]...

I have received bpl vivid lcd tv on 2nd nov 19, i was promised till 4 nov 19 till 11 nov 19 no technician has visited for installation, even i tried to spoke in your customer care they taken me granted even i spoke to jeeves directly and jeeves told me that flipkart not send ata to jeeves who do installation.

Today is the last flipkart return policy.

Thanks
Santosh kumar suthar
[protected]
[protected]...

Order id od[protected]
Plan name extended warranty 2 year by flipkart protect
Plan id jppoffk145512
Plan start date sep 24, 2018
Plan end date sep 24, 2020
Device name vu 80cm (32 inch) hd ready led tv device model 32k160m device serial number 3te32m17263201g4ka14114

As per your policy it is already 30 days, it is not resolved yet. I raised this complaint on 5th oct and i mentioned...

My register mobile number is [protected],
My name is ashish kumar
Today it has been more than a month since i have complained that for my vivo z1 pro whenever i call the jeeves costmar care many time, keep me on for half an hour by telling me to stay on the lan for a minute we will check and disconnect the phone today it has been 22 days for him to take my mobile phone but no response....

Sir, we purchased "redmi note 7 pro" by flipkart and complete mobile protection plan for 12 months by jeeves consumer services on 28 june 2019. Last month oct 2019 unexpectedly mobile screen broken. We compliant it to flipkart, they said contact complete mobile protection seller jeeves. Then we contact jeeves, and they reply this... (We would request you to please provide your plan details or your registered mobile number.) we provided plan...

Marq led tv - flipkart order id : od[protected],
Complete protection policy id :jpp0ffk2047680 valid from july 01 to june 30 2022
17th oct 2019 9 30 am - claim registered with [protected]
17th oct 2019 1:01 pm - received sms on [protected] regarding ticket registration - ticket id 9j17-37925pusc[protected]

Putting below points based on my telephonic discussion with mr. Dadapeer on cp policy from jeeves....

I have purchased flipkart branded marq 43 inch tv with complete protection plant in may 2019. Recently there was sound issue in my tv and sound is not clear. I have called flipkart complete protection plan customer care on 25th october 2019 for raising complain but i have shifted to new address after purchasing tv so they have first taken my request to update address and i have received email from jeeves that mu new address updated on 26th...

Last year on 12th june i purchased a mi tv from flipkart along with jeeves extended warranty for 2 more years in which if they not solve the issue in 30 days they will replace the product.
The jeeves policy number is
Jppoffk318680. My registered mobile number is [protected].
I registered a complain on 30th of september and their engineer visited my house after so many calls to the company.
The engineer visited...

Hello.. Yesterday we got 2 message and 2 phone call.. See this message below
Dear customer,
Our engineer jith ([protected]) will visit you on[protected] for installation of your vu led tv (50-qdv).
After that another message came..
Dear customer,
Our engineer aji ([protected]) will visit you on[protected] for installation of your vu led tv (50-qdv).
We tried to call this person.. They have wrong communication....

Raised complaints for tv service almost 1 month they didn't provide the service. Customer care giving technicians number when we follow the technician they say they didn't receive any ticket or call alloted for them. Some customer support agents are putting call on hold for long time. Worst service. Waste of money for extending warranty with jeeves...

I bought an extended warranty from flipkart (Jeeves) when i purchased my laptop. I raised a complaint on the 5th of august 2019 and still don't have a resolution.
They need to replace the keyboard on my laptop. After several calls and follow-ups, there is no accountability or timeline for this task. They need to be ashamed of what they call service. Their executives are ill-mannered and unempathetic.
Their sla is 21 days....

I had sent my mobile honor 9 n on 9 th oct 2019 which is still not repaired and not dispatched yet.
Claim id - cmp[protected]
Plan id - jpp0ffk1292872
I was frequently contacting in jeeves customer support from last 20 days daily, but every time they told me that your mobile is repaired and will received call or mail within 48 to 72 hours from backend process.
Till date i didn't receive any call or mail.
....

I will many time call your customer care, he told me send you all document, i already send all document one month a go. but your team told me your complaint not registrar . then i will call your customer care. he/she told me not showing any option for registrar please weat 48 hours, today i call your executive told me your complaint not showing. what i do told me....

Claim id - IW[protected]
sir i purcashed a mobile through flipkart with jeeves mobile protection plan, In oct it got some issue with headphone slot i register a complaint and they pickup my mobile on 9th oct through bluedart vide reg. no - [protected], There promise time for repair and to reach customer is 10 days but from last 20 days i keep calling to them they tell we registered you complain and back to you in 2 days but they were...

My self mohit yadav. I am registered a accidental claim regarding my iphone 6s in last september. My device was pickup on on 19th september by bluedart courrier company but my device not delivered till then 05/11/2019. When i contact to the jeeves customer they always tell me to wait for 3-4 working days but they didn't able to give me a satisfied answer. Please help me to solving the issue
Thank you...

I brought the jeeves extended support plan for 2 years when i called them for washing machine not working they asked me to send the invoice, jeeves certificate, invoice etc, i have sent its more than 5 days no one came to attend my issue, when i call their customer support they say for sure they will send the technision till now no one comes and its fake company dont by jeeves products its pathetic and useless...

Claimid ad[protected]

Payment date :26.10.2019
Till no one come and collect the mobile for repair i tried calling so many jeeves customer care they told simply our back-end call to you.
Already 10 days gone no response from jeeves side
One of the worst call centre simply they kept hold after 10 to 15 min automatically call disconnected.
Resolve the issue quickly...

I registered my claim for repair under the complete mobile protection plan that i bought along with my device from flipkart. I registered a claim on oct. 7, to get my device repaired, as its camera glass was broken. They charged rs. 500 extra, which i paid and my device was picked up after that. However, i haven't received my phone back and it's been a month since filing for the claim, contrary to what should have been in under 10 business...

Jeeves mobile services
Claim date - 2nd oct
Claim id-iw[protected]
Plan id-jppoffk1519350

I had sent my mobile honor 10 lite on 7th oct 2019 which is still not repaired and not dispatched as well.
I was frequently contacting in jeeves for since the mobile reached there for repairing. But every time i was told by your team that your mobile is repaired and will received to you within 48/72 hours.br...