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Jeeves Consumer Services Complaints & Reviews

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Last updated Apr 21, 2024
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Jeeves Consumer Services Phone Numbers

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1800 4252 5252
274
368

Jeeves Consumer Services Website

Jeeves Consumer Services Head Office Address

#L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout
Bangalore
Bangalore District
Karnataka
India
560102

Jeeves Consumer Services reviews & complaints page 8

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S
Santosh717
from Ghaziabad, Uttar Pradesh
Apr 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC not installed

I had purchased the ac through Flipkart and installation should be done on 20th April 23 but still installation not done. I spoke multiple times with Flipkart customer care and every time they said sir you have to wait for till today 9pm and next day I called again they said you have to wait till 9pm. After 7 days of delivery no one responding or resolve this. Today I request Flipkart that either install it today or refund my money so that...
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Senthilonline2005
from Chennai, Tamil Nadu
Apr 21, 2023
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Refund for extended warranty

I purchased marqtv last year March 2022 and due to display problem I have returned and refund was made to me. Enclosing screenshot. I also purchased completed protection for rs 899. Policy I'd is CPJVML[protected]. I called the Jeeves customer care and cancelled my policy I'd on March 6 th. After that they r telling will refund amount but till date no response from their side. I send around 100 emails but no response from them. Now am discussing...
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Ebrahim Sadikot
Apr 18, 2023
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MI tv faulty

I had purchased the TV alsong with extended warranty now since 15 days I'm following up with team no response everytime I call they just escalate and inform for 2 days then no response from team pathetic as want to spk to supervisor or manager they denied as they don't have access to transfer my registered no [protected]...
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Address:Punjab

Dear sir/Madam This is regarding my (Case ID: FLRT-E3DWY6-9MAOJJ-TT9995-BP8QHNU) regarding Thomson LED TV purchased through flipkart along with extended warranty for 3 years no. CPFK[protected]. I am writing to bring to your attention an issue that I have encountered with my three-year extended warranty on my Thomson LED TV. I purchased this warranty from flipkart.com along with my Thomson LED to protect my investment and ensure that I have...
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suresh9312
Apr 6, 2023
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Fraud technician expert in cheating

Address:No 10, 6, Karnan Street, Kg Ntr Heritage, Samiyar Madam, Kodambakkam, Chennai, Tamil Nadu 600024
Website:www.jeeves.co.in

I purchased Nokia LED TV and technician was assigned and installed the TV.
During the installation, he advised me to take the extended warranty policy so we decided to buy the policy. Technician asked Rs.3700 for the policy so we gave Rs.3700 to the technician who asked us to wait 24 hours for the policy details.

After 24 hours, I have checked with the company thru customer care service, technician didn't give the money...
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A
arvind30031981
Apr 5, 2023
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Samsung Mobile Repair

This is regarding flipkart order OD[protected]. I purchased complete mobile
protection Policy Number:CMFKJL[protected] for my phone.
due to accident, My phone screen got damaged and I am trying to avail the
repair from Jeeves consume service but there is no response.
I raised the request on 22nd March but they mentioned that chargeable
amount is not correctly updated at their end as it is showing...
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My mi tv was delivered from flipkart two days ago. But installation has not been done yet which was scheduled on the next day from delivery. Why jeeves service is so bad? Even no one contact me yet. My service request number is FLIM-7OIYIO-3B1OKN-BQJ9FS-6KXF37K
Please take action immediately....
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M
mayur791983
from Mumbai, Maharashtra
Mar 30, 2023
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Technician not come for resolution

Address:F101,FIRST FLOOR PRASANNA VASTU,ROYAL PALMS ,KUDAL PINGULI ROAD KUDAL

I had made complaint on 18 mar 2023 regarding my Realme TV Display not working but till today no one from your team resolved my problem.

Complaint ID-CLEWG[protected]....
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Chandrakanth S
Mar 27, 2023
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No parts available they are saying

1. Purchased SANSUI FRONT LOAD 6KG washing machine on nov 2020 from flipkart
2. Along with Jeeves complete appliance protectioj of 3 years.
3. march 2023, the drum bracket called spider arm corroded and broke off leading to the washing machine unserviceable.
4. Jeeves personel visited on march 4 2023 and said he ordered replacement and replacement is on the way.
5. Now jeeves saying part not available stating they...
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Anshul Raghav
Mar 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective TV and No Response for Refund(OD327571735998254100)

Address:Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore 560
Website:www.jeeves.co.in

I ordered(OD[protected] a Toshiba TV from Flipkart on 17th March 2023 and Raised return request on 18th March 2023 due to there was a issue with the panel.

There was no tech Visit from the Flipkart/Jeeves side. Calling daily and Still no response.

For 4 days they daily send me a message for tech visit and at the end of day no one comes and they send a message we were unable to reach you.

I...
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Address:Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore

Please refer to the screenshots of the messages received from Jeeves,

16.02.2023- TV was picked up by Technician of Jeeves(Acknowledgement attached)
09.03.2023- TV was repaired by Jeeves and technician from Jeeves fitted the TV. (Message Screenshot)
12.03.2023- Email to Jeeves support for again issues in TV (My email on 12.03.2023 4:09 pm)
13.03.2023- Jeeves Technician from Jorhat, Assam Visited my place...
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S
SRS boy
Mar 17, 2023
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Flipkart smart upgrade plan

Address:Ashfaq complex naka satrikh

Flipkart smart upgrade plan [order ID: OD[protected]]
Product : realme narzo 30 5g
Mobile IMEI number: [protected]
This mobile is blocked from flipkart smart upgrade plan and that’s why i could not pay the due amount that’s why mobile is locked and i don’t pay due amount Send me the link to deposit my due amount...
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Address:3th Floor, Room No 303, Ashrafi Manzil, Badlu Rangari Street, Mumbai -400008

I have raised complaint on 4th March as my recently purchased xiomi tv is been damage. I have purchased extended warranty of complete TV protection. So my damage tv can either be refunded or repair.

On 6th March after paying Rs500 Jeeves services send their technician name shah Aalam shaikh. So he came and inspected the whole incident.

Then after that I have received one text message from them stating this:-br...
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Aamir Shaikh 2490
Mar 17, 2023
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Complete TV Protection

Address:Mumbai

Hi,

I have raised my complaint on 4th of March. Complaint ID :- JVS-708733

My recently purchased TV is damage due to accident of wall mount.

On 6th March they have send one technician after I paid 500 Rs to inspect the issue. On Sunday 12th March I received one message from them stating this :- "Dear Customer,
Technician SHAH ALAM SHAIKH (Call: Call [protected], PIN 121) has been assigned...
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V
VivekMittal1983
from Delhi, Delhi
Mar 13, 2023
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Ticket ID : 3B6-46225NRZO01-6846041 dt. 06.02.23 Still Pending

My Ticket id is still pending after so many call to Jeeves Help Line, They said your problem solve in 21 working days if not solve your problem we give you refund of your TV but after one month there is no solution and no call from their end.

I call daily to jeeves help line they always said sorry for inconvenience give 2days or 48 Hour your problem will resolve or refunds team will call you we accelerate your call/problem...
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GOVARDHAN RAJ
Mar 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat aavante soundbar 3100D

Address:15-19-14, beside womens colleage, gavarapalem, Anakapalli

My sound system is not working need service for the product....
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Kishan Agarwalla
from Siliguri, West Bengal
Mar 1, 2023
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VU television need to repaired or refund money

Address:L-169, 6th sector, 13th cross, 150. Outer Ring Rd. Next to bhagawathi hospital, Agara village, 1st Sector, HSR Layout, Bengaluru, Karnataka, 560102

I had purchased a television on 3rd September 2019 from Flipkart but the technican who came to installed a television was from Jeeves Consumer Services. So, i took the extended warranty from them. Now, the tv got damaged, it work well for 30 to 45 minutes in a day and it automatically get shut down after that. There was no any possibility to open the tv after that in a day. I have complaint to the Jeeves consumer service several times, but...
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A
Amu0602
from Delhi, Delhi
Feb 21, 2023
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TV installation and demo service

Address:117, Tagore garden, New Delhi

It’s been two consecutive days that #jeevsconsumerservice has failed to provide to installation and demo service of my newly purchased VU glo-led TV purchased from Flipkart. Moreover, their number provided is not even reachable. Such unprofessionalism should not be tolerated at all. If you cannot provide what you committed then don’t claim to give the services either. I demand immediate action.

#caseid- FLIV-96JDJR-T0N5PW-UCWUPI-T1BTYB9...
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Aazam Zainab
from Bareilly, Uttar Pradesh
Feb 19, 2023
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Fake report by technical visit

Dear team fake reporting doen by your technical visit We order mobile phone on Flipkart side and some network issues on ph technical visit in our residence they approved mobile is Defective product but after that they report mobile is ok 3 times same report done I'd is Your service request number for the Technician Visit with jeeves is FLVI-50B83B-JSJIEO-JNVXEJ-8TIH81U....
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Sudha kumari Jha
Feb 15, 2023
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Not giving any refund or not return my TV

Address:Bangalore

Hi,

I am Sudha Kumari, I purchased Vu TV from Flipkart on 30/05/2020.
Registered name- "Saurabh Kumar"
Registered Mobile number- +91-72******48
I have taken Complete Protection Plan for 3 years.
My TV was not working and had a display issue, so I complained on 14/12/2022 to the "Jeeves Consumer Services center". From Jeeves Consumer Services center one technical person came,
they have done...
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