[Resolved] Jeeves Consumer Services — complaint regarding mobile repair and refund | |||
Hello team, I have purchased mobile from flipkart on 13-april-2018 Redmi note 5 (Black, 32 gb). And also i have purchased extended warranty 1 year by flipkart protect with partner of jeeves. My mobile is dead in 20th oct 2019 and i have raised complaint to jeeves. After that with lot of difficulties finally jeeves registered my complain on 30th oct (I had to struggle like hell for just registering my complaint), and just when i thought everything was in place they still they were not at all supportive for anything i had to continuously take then follow up even for the pickup and after 5 days mobile is pickup is done on 4th nov 2019. As per the terms and conditions the sla is 10 working days and now 31 days have already passed but still no progress and now as per terms and condition he need to give me 80% amount of the invoice but still he is not giving me the amount. I have taken many followup but he is not responding. Was this information helpful? | |||
Jan 5, 2020 Complaint marked as Resolved Jeeves Consumer Services customer support has been notified about the posted complaint. Verified Support Dec 05, 2019 Jeeves Consumer Services Customer Care's response Dear Customer, Thanks for writing in to Jeeves. This is Thamarai from Jeeves Support. I will be assisting you in handling your issue for resolution. We have gone through your mail regarding the service. Kindly Share us your registered mobile number / Jeeves case id / Order id. Thanks & Regards, Thamarai | |||
 1 Comment | |||
Comments
Sir Good Evening I am K. Anand Kumar I talk to Flipkart customer care Redmi note 5 pro liquid damage or glass breaking net charger not connected flipkart talk me 20% amount refunded telling redmi store to talk to being total amount 6000/- so please support me
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anandkumar kasarapu's reply, Dec 4, 2019
Sir Good Evening I am K. Anand Kumar I talk to Flipkart customer care Redmi note 5 pro liquid damage or glass breaking net charger not connected flipkart talk me 20% amount refunded telling redmi store to talk to being total amount 6000/- so please support me
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