Jeeves Consumer Services — Complaint regarding unprocessed refund

I am writing to formally lodge a complaint regarding the non-receipt of a refund for 8 kg samsung washing machine, which I purchased through Flipkart on 20/4/25. Ticket No:[protected].

Despite multiple attempts to resolve this issue through your customer support channels, I have not received the refund amount, nor have I been provided with a satisfactory explanation for the delay.

I request that the refund be processed promptly. Please confirm the initiation of the refund process within 2 days. Customer care executive keep on extendind the dates from past 10 days.

If I do not receive a response or resolution within the stipulated timeframe, I will be compelled to escalate this matter to consumer protection authorities, including filing a complaint with the National Consumer Helpline and considering legal action through the appropriate consumer court.

I hope for an amicable and swift resolution to this matter.

Sincerely,
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