Jeeves Consumer Services — jeeves consumer services not solved my problem from the last 17 days

حفیظ محمد

from Hyderabad, Telangana

Address:

Amjadullah Bagh,Kalapathar Road,Masjid e Firdous, Hyderabad, Andhra Pradesh, 500053

Last year on 14th sep i purchased a mi tv from flipkart along with jeeves extended warranty for 2 more years in which if they not solve the issue in 30 days they will replace the product.
The jeeves policy number is
Jppoffk498621.

My registered mobile number is [[protected]].
I registered a complaint 2nd nov 2019 and their engineer visited my house on 2nd nov and he said within seven days your tv panel is being replaced as there is problem regarding panel in which a horizontal line appears on my tv.

I waited for another 15 days and when there is no response from the jeeves. I called to their both customer support number both are not working.

I sent them mail on [protected]@jeeves.co.in, [protected]@jeeves.co.in, [protected]@jeeves.co.in.

But there is no response from them.

I provide you my mobile number, email i'd
Along with jeeves and mi tv invoice.
My mobile number [[protected]]
My email i'd [protected]@gmail.com
Please solve my problem.

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Jeeves Consumer Services customer support has been notified about the posted complaint.

Nov 19, 2019

Updated by حفیظ محمد I got a call from jeeves, they are asking my debit card number expiry date and cvv number to transfer the money to the bank, this is fraud if you are refunding the amount you should take my account details not my debit card details with otp.

Got call from this number [protected]

Nov 25, 2019

Updated by حفیظ محمد what is the use of this consumer complaint forum, even after filing complaint here no action has been taken till now.