Jeeves Consumer Services — JEEVES- Request for refund against KODAK TV

Address:

MUTYALA SATYANARAYANA, S/O VENKATA GANESWARA RAO, D NO 4-34,Muthyalamma temple street, K. MUNJAVARAM VILLAGE, p gannavaram mandalam

My TV having 2 years extended warranty from Jeeves, details as below and as of now service not done from the Jeeves and same request claim also, they agreed and mail given as in progress as enclosed for your reference

Ticket raised on 03rd June 2020 - Ticket ID:0F3EWRMSC[protected]
Flipkart purchased Order ID: OD[protected]
Jeeves Extended Invoice NO:EAAAAB[protected]Extended warranty till validity May 2022).
Jeeves//plan id JPPOFFK1903814,
claim ID EW[protected]

Enclosed mail conversation from Jeeves company, they confirmed your claim in progress on 06th July 2020 but as of now not done.

Everyday I was called to Jeeves Team and conversation with their team lead also, her name Ms./Mrs. Nidha also but no proper response.
First they confirmed resolution date on 03rd July 2020, next again promised to me on 18th July 2020. But till now no response from them.

At Least jeeves team not communicating the Brand factory for delivery of the product, their end no updation of the product also. Every day asking 48 Hrs time for getting Courier docket number and service updation.

Dear Consumer Team, no need service from Jeeves team and no patience from my end getting service from their end.already 54 days completed but service not done.

Find enclosed below documents for your ready reference

1) Jeeves Extended Invoice
2) Flipkart Purchased Invoice
3) Response from Jeeves for claim on 06th July 2020

In case any call record required from my end, will provide with you, almost 70 calls done from my end to both executives and team lead also.

At any cost, need claim from Jeeved within 7 days period.