[Resolved]  Jeeves Consumer Services — jeeves technician cheated with me

Address:282002
Website:jeeves.co.in

Your engineer Vishal Saxena from Agra cheated with me. His contact no. is [protected]. Flipkart cheated with me. Engineer Vishal Saxena clearly understood the issue of my faulty handset ASUS Zenfone Max Pro M1 64 GB during the last technical visit on 2 july 2018. He said there is the issue in fingerprint sensor and it is not resolved. He said that he is not satisfied with the device and he mentioned in his job form that Issue is not resolved. And then he took my signature on that form and clearly said that your refund will be done within 2 days. But he cheated with me. He updated the fake report in my issue. next day there was a message shown on my portal that Your issue is resolved. What is this ? Are you people kidding with me ? What nonsense is this ? I have called flipkart about this issue but received no calls from them since now. Very irresponsible from Jeeves. Call me now and resolve this issue as soon as possible and refund my money. After so much frustration, i have again requested for Tech visit and got the sms from jeeves and the no. of technician vishal saxena. but he didnt pickup my call. i have called him 50 times. A girl from jeeves called me 5 times a day and said that " sir, dont worry a technical visit is scheduled for today 11 july 2018 and technician will call you for visit but no one called me till 6:25 pm then i called jeeves they said that we can not send the technician for visit.
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Aug 12, 2018
Complaint marked as Resolved 
Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2018
Jeeves Consumer Services Customer Care's response
Hi Customer

Thanks for writing in to Jeeves.

My Name is Dhanushree. from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail and we regret for the inconvenience caused regarding Techvisit of your ASUS Mobile

Kindly Share us your contact details


Regards,
Dhanushree.
[protected]@Jeeves.
Complaint comments 

Comments

The engineer was not fitted MI original wall mond(it's duplicate wall mond price is Rs.100.00 rupees)
I want change my wall mond & fit a original MI wall mond.

I bought a honor 9 lite smartphone on June 2018 from flip kart and make insured under jeeves and now my phone display is damaged.
Same happened with me..the technician cheated me

Order No : OD[protected]

Redmi Note 5 Pro (Blue, 64 GB) (4 GB RAM) purchased from Flipkart and returned the product on next day itself because camera is worst and also when downloading the images from any social media the quality of the image is blur and it's worst.
Flipkart and Seller are keep on rejecting the return with out any information or notice without visiting my door step .So I need immediate response ASAP.
Customers please don't buy any products from flipkart they are delivered the defect pieces. Please be careful buying the products from Flipkart. Thanks
Manikumar1425's reply, Nov 16, 2018
Lokesh confirmed it's a defect piece +917019255521

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