I purchased a Relame Fully Automatic Washing Machine from Flipkart, along with the Complete Protection Plan provided by Jeeves. It's now been over 1.5 months since I reported an issue with the washing machine, but despite my continuous follow-ups, neither Flipkart nor Jeeves have taken any meaningful action to resolve the problem.
The technician assigned to my case has been repeatedly closing and canceling the complaint without performing any proper inspection or providing a solution. In addition, the remarks provided by the technician seem false and misleading, which is extremely frustrating.
When I follow up with Jeeves and Flipkart via email, all I receive are responses asking for time frames but no concrete steps have been taken to address or resolve the issue. This lack of service and follow-through is unacceptable, especially considering the protection plan I have paid for.
I am requesting immediate intervention and action to resolve this matter and have the washing machine repaired without further delays. Was this information helpful? |
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