Jeeves Consumer Services — One of the worst ac installation works by jeeves technicians

Address: 560097
Website: Jeeves.co.in

It's almost been 15 days that Flipkart has delivered my order for Carrier AC. The very next day of delivery of the product, I got a call from Jeeves customer care on confirming of the installation process. Post to that they sent me a confirmation message on allocation of the technician by name Firoz Khan. After 7 days of follow up with this guy and the customer care the technician visited to fix the AC on 19th April'15. The guys started the work by seein there work I could sense that they were completely unprofessional n lack of knowledge. One of the worst works I have ever seen in my life, immediately we asked him to stop the work and spoke his manager Manoj. His manager assured us that he will visit our place the very next day to sort out the issue. But I am waiting till now I.e. 23rd April, for his visit to inspect n solve the pending issue. I personally would suggest everyone out here who visits this site to make sure not to opt for any installation services from FLIPKART & JEEVES Installation services. JEEVES is cheating people by sending unprofessionals to provide the services. It's now I am sure that there management are not serious and not cared about the services provided to there customers.
Was this information helpful?
No (0)
Yes (5)
Jeeves Consumer Services customer support has been notified about the posted complaint.
 
2 Comments

Comments

Purchased AC from flipkart immediately i received the call from Jeeves for requesting for the payment towards installation in advance.After making the making no response to my mails nor calls.

Please be beware of fraudulent company.
Thank You Very Very Very Much. Now I also bought from Flipkart, but after your suggestion, I spoke with vostas directly, and they were gonna come to do the installation. Furthermore, they will charge the same as Jeeves, but the AC installation service from voltas will be more trustable rather than zeevas or sleeves.

Kind regards

sid

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jeeves Consumer Services
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    1655
    Pending
    0
    Resolved
    191
    Jeeves Consumer Services Address
    #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
    View all Jeeves Consumer Services contact information