Jeeves Consumer Services — regarding my phone status

Address:

Jind, Haryana

Claim id - IW[protected]
sir i purcashed a mobile through flipkart with jeeves mobile protection plan, In oct it got some issue with headphone slot i register a complaint and they pickup my mobile on 9th oct through bluedart vide reg. no - [protected], There promise time for repair and to reach customer is 10 days but from last 20 days i keep calling to them they tell we registered you complain and back to you in 2 days but they were making fools and didnt give any proper information regarding my phone even they kept my phone on hold and didnt give any response i tried many times to call them but they are cheating with me i dont have any phone for last 1 months sir please have a look and solved my issue i also attach some screenshot with this plz see