Jeeves Consumer Services — Television insurance claim

In flipkart have bought a mi 4a pro 32inch television on 05.11.2021 and along with that i have bought extended warranty 2year at jeeves.On october 18, 2024 my tv has not worked properly so i have raised a claim in jeeves.the executive has taken my tv on 19.10.2024 and they told me it will take maximum of 21days to get repaired.Now more than a month taken i have called many times to customer care they told 2days . but again i called on23.11.2024 they are saying the same wait for 2days.so i want my tv within 2days or i want refund.My registered mobile number is [protected].in their terms and condition they have mentioned if there is a breach of 30 days they have to refund 70% of sum assured.
order id : OD[protected]
claim id: FLRM-2DL17H-IC569G-EJXX0Y-MN4LZQ2