[Resolved]  Jet Airways — A mental and physical torture through mismanagement

I and my family is having relationship with jet airway since 2010. We are travelling to canada from india very regularly.
On may 22nd i boarded jet airways flight no 9w 229 from toronto to amritsar. We reached on time at brussels at 7.30 am in morning. Sudden announcement came that the flight to new delhi from brussels will be late for one hour, then they said 3 hrs then 5 hours and so on.
I don't mind there may be a technical reason and i respected that.

Then they said flight is cancelled and will go next day.

I told the jet airways chief lady at brussels that i have heat sesitive herbs and oils for my mother who has been detected with cancer recently. They could stay as is for 30 hours in such packing.
She said don't worry your luggage has been already sent to new delhi in other flight. So when you reach you will get the same.

I believed her. We started next day from paris airport via air india to new delhi.

When i reached there they said your luggage is still at brussels. I got my luggage after 4 days and had to ask many times and repeated requests were in vain.

The oils were cold pressed and were spoilt in delay which she lied to me ( sorry to be very blunt). Those medicines were so important for my mother's condition.


It was an expense of more than 1700 us $ . If she told me truth i could made some arrangement in luggage. I had to arrange the things again for her treatment with extreme hassles. Which even the ailie couldn't even think of.

I should be compensated for the loss and damage done mentally and physically.

Inderbir chugh
[protected]@gmail.com
+[protected] in india.