Jet Airways — awaiting refund

Address:

Mumbai City, Maharashtra

Had booked 2 separate tickets for; my husband & brother in-law respectively.
Awaiting the Refund. We expected the refund as promised. But highly disappointed and distressed. Paying large amounts to the Credit Card Company (twice - since we had to re-book on another flight.) Both are big amounts - and it has left a hole in our small pockets.
A. Amar Kava (travelling for leisure, we lost money in hotel bookings as well)
(PNR: YGYENW)
Bombay-Colombo-Bombay - 26th April to 29th April, 2019.
Amount: Rs. 37, 501/-

B. Vivek Kava (Distressed Student traveling to Canada after a long struggle of finances, again Jet has left us in a tight & uncomfortable position)
(PNR: HZUIDX)
Bombay-Hong Kong-Vancouver which was re-routed Bombay-Paris-Vancouver, for travel on 24th April, 2019.
His final port/ destination being Victoria, BC, Canada - flight booked was Westjet, which had to be cancelled, being a non-refundable ticket - we lost an additional Rs. 4500/- - all due to cancellation of Jet Operations.
Amount: Rs. 42, 500/-