[Resolved] Jet Airways — baggage damage and no compensation

अ

अंकुर मिंडा

from Guwahati, Assam

Address:	Ghaziabad, Uttar Pradesh, 201005
Website:	www.jetairways.com

I took jet airways flight from delhi to Guwahati on 14th Jan. They completely Damaged my bag. It cant be used now.I biught this bag few months bag at Rs 15, 000.

There was no one present from jet airways side at the belt counter for 1 hour to address our concern!

Finally after complaining with helpdesk someone came from jet airways side. They were completely ignorant about the complaint.

Then they try to negotiate with Rs 1, 000 as compensation for Rs 15, 000 bag.
I want to file a suit against them in court.They are completely ignorant about passengers.

+3 photos

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Feb 20, 2019

Complaint marked as Resolved

Jet Airways customer support has been notified about the posted complaint.

Jan 14, 2019

Updated by अंकुर मिंडा Ankur- [protected]

Verified Support

Jan 19, 2019

Jet Airways Customer Care's response From: Guest Relations
Sent: Saturday, January 19, 2019 3:15 PM
To: 'ankur.[protected]@gmail.com'
Cc: Jet Airways MHB
Subject: Jet Airways — baggage damage and no compensation BOM/CC/190119/3476816

Dear Mr. Minda,

This has reference to your below communication received from Consumer Complaints Forum.

By a copy of this email, we are forwarding your communication to our Baggage Service Team on their mail id [protected]@jetairways.com, who will liase with you on the said issue and revert to you shortly.

May we request you to please bear with us till such time.

Yours Sincerely,

Nisha Suvarna
Guest Relations
Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
[protected]@jetairways.com| www.jetairways.com
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