[Resolved] Jet Airways — disgusting food | |
I would like to start by saying I feel cheated . Just because Jet Konnect is now a part of Jet Airways you do not even mention it in the online booking portals . To start off, you had [censored] aircrafts in Jet Konnect and now you call it Jet Airways as it is one part . Apart from the terrible leg space and cramped up space, the food served in the name of âin flight snacksâ is edible to say the least . Food is something you should keep a check of. No one asked for an in-flight meal, but if you do decide to provide one, at least make sure it is edible . The disgusting snacks provided on the flight was barely edible . It was a cold chicken roll with a stone-hard roti covering it . I was hungry since lunch and was starving when I received this snack box after we got airborne at 22:00 hrs and dug into the food to only find out it was disgusting and had condensation all over the roll and its silver foil covering. The cabin crew who attended me asked if it wasnt hot. Was it even supposed to be hot ? it felt like just out of the fridge. You are an Indian airline, please understand âAtithi Devo Bhavaâ ! Such inedible food will only make people curse you and the airline . If you cannot afford to serve food in the paid cost, then do not promise one. Serving just tea will be fine but do not serve bad food at least . Make sure you at least mention on online booking portals like Make my trip what aircraft will be operating and if it is from the Jet Konnect fleet or make necessary changes to those aircrafts as well to make them meet Jet Airways standards. I could have made a huge ruckus on the flight or after deplaning, just because I was a part of Jet Airways once upon a time that I decided to let it pass and get to a subtle solution. Overall a disgusting and sick experience ! If i fall ill or have some food related health issue, I will go the distance to sue you guys as no one deserves to be served something like that . Was this information helpful? | |
Sep 8, 2018 Complaint marked as Resolved Jet Airways customer support has been notified about the posted complaint. Verified Support Jul 27, 2018 Jet Airways Customer Care's response Dear Guest, Thank you for contacting us. Would request you to please write to [protected]@jetairways.com with your complete details. Regards Guest Relations Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India. Working Hours: Mon-Fri[protected]hrs [protected]@jetairways.com | www.jetairways.com | |
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