Jet Airways — Illtreatment from your GSA staff in Doha counter

Little did I know that the counter staff of your GSA in Doha airport counter lack civility and sophistication When reached at the counter on 26th February 2015 a pot bellied obese guy at the right extreme took my passport and boarding pass and returned to me the boarding pass thrusting into my passport after encircling the seat number on the boarding pass and tearing the perforated left part of the boarding pass Thereafter I was encountered by a lady at the left extreme of the counter who was asking me how come the boarding pass was torn I calmly told the obese guy who was adjacent to her tore that a split second ago When he was asked of that he feigned ignorance and told in Hindi 'how would I do that ' So the lady asked me to stand aside keeping me in waiting embarrassingly Whenever I showed gestures to pay attention one she was telling me to search my pockets for getting the torn part After minutes passed by she checked the system and found that I was already checked in Thereafter too she was insisting where had gone the torn part I couldnt imagine how disoriented they are Is it my obligation to find out the torn part Muhasin who was sandwiched between the lady and the obese guy too was not comprehending my dilemma He too was insisting for the torn part At last they checked a set of the torn parts kept on their table There was my counterfoil Without even a word of apology this lady was telling me' yes you can go now' This is unbecoming of an expected professional handling of the customers from the Jet Airways I fathom Jet Airways has no office in Doha only GSA I didnt let the incident being a passive victim I quickly wrote a fierce protest and handed over to the staff though I was running out of time for boarding the flight That GSA staff owe me apology for the their conspicuous lack of civility and sophistication From Dr Fazilul Haque [protected] email [protected]@gmail.com