[Resolved]  Jet Airways — Money Stolen from Checked baggage

Address:Kolkata, West Bengal

To Jet Airways I had an unfortunate experience via travelling from Jet Airways on 11th October from Kolkata - Bengalure via Mumbai. From my checked in baggage Rs 8100 went missing. It seems that jet airways takes some special interview to hire such people because they seemed to be very professional in stealing the money. The number of complaints regarding the same issue against Jet Airways is quite alarming. . The money was carefully removed from gift envelopes and gift envelope was placed back safely to the original position. At first airlines ask us not to put the locks because of safety regulation but ultimately we see it is being used to vialote the passengers Details of Journey are as follows Passenger Name : Surendra Parakh Date:11th Oct FFP NO: DWUMOD Flight: Kolkata to Bengaluru via Mumbai (9W0626 & 9W0394) I am not ware at which leg of my journey your professional thief was deployed and stole the money as I only came to know when I reached my destined location in Bengaluru. Rs 8100 is not a big amount but it is the lost sense of security and trust one would have while travelling in Jet Airways which hurts more. To add further your service was pathetic to the core while returning back on 13th October your flight was delayed by 3 hrs my FFP no for the same is YGJGCZ. I had a most awful flight travel till date and I am pretty often flyer domestic and International. Just to let you know I have carried cash in Indigo amounting to 50 K several times but not a penny has gone missing ever. I am sure Jet Airways would take my complaint not so seriously as it would not matter to them . But I plan to take this issue pretty seriously because I feel cheated and stupid and I feel as a traveller I need a safe and trusted journey.We do not know what your ground staff is doing with our baggage and next time it could be more dangerous and affecting more people. Just to let Jet Airways know it s not about Rs 8100 but more about feeling violated and cheated. Just to let you know I would be posting this experience in every social media forum possible make an official complaint . But to do so I would give you at least 48 hours to respond back as I think that much decency I should provide even though you people do not deserve it. My expectation is not be refunded back Rs 8100 stolen by your employee as organization is responsible for employee but also to receive an apology letter Contact Email: surendra.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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