Jet Airways — no refund is provided due to high penalty for each person. | |||||
This is sudeep kumar nag from telangana hyderabad. I booked 2 flight tickets from yatra.com for 15th and 25th feb. And i spoke with the yatra.com customer care people they said that per person the penalty will be high if i cancel the tickets. And this is ridiculous that at least half of the amount is not refunded. We come from a middle class family and traveling for the first time. But due to some personal reasons we are not able to travel. So as an responsible citizen it's your duty to do right. I do know your policy that penalties are high. But your jet airways company should also realize that we are not utilizing any services yet. So only one question remains why not refund atleast half amount. Because next time if i want to book a ticket through jet airways jet airways i will not be able to book it. So it will surely impact your customer service and the rapo that you build with the customers. So kindly do the needful. If possible of refund please contact me in my gmail id [protected]@gmail.com. Was this information helpful? | |||||
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Jet Airways customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Sudeep,
Kindly find the cancellation charges as follow =>
Charges Under YT22912237
Airline charges:-INR 4405.00/-Per passenger(Total:-INR 13215.00/-)
Yatra charges:-INR 300.00/-Per passenger(Total:-900.00/for all passenger's)
Total refund amount:-INR 186.00/-for all passenger's.
Charges Under YT22912549
Airline charges:-INR 4352.00/-Per passenger(Total:-INR 13056.00/-)
Yatra charges:-INR 300.00/-Per passenger(Total:-900.00/for all passenger's)
Total refund amount:-NIL Refund.
Should you require any further assistance, please call us on[protected] /[protected] or alternatively write on [protected]@yatra.com
Regards,
Yatra Care !
Kindly find the cancellation charges as follow =>
Charges Under YT22912237
Airline charges:-INR 4405.00/-Per passenger(Total:-INR 13215.00/-)
Yatra charges:-INR 300.00/-Per passenger(Total:-900.00/for all passenger's)
Total refund amount:-INR 186.00/-for all passenger's.
Charges Under YT22912549
Airline charges:-INR 4352.00/-Per passenger(Total:-INR 13056.00/-)
Yatra charges:-INR 300.00/-Per passenger(Total:-900.00/for all passenger's)
Total refund amount:-NIL Refund.
Should you require any further assistance, please call us on[protected] /[protected] or alternatively write on [protected]@yatra.com
Regards,
Yatra Care !
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Greetings from Yatra.com!
We are looking into your query and our team would respond you with the cancellation charges at the earliest. Request your patience in this interim.
Thanks,
Yatra Care !