Jet Airways — refund not received for cancelled flight
New Delhi, Delhi, India
Mmanilata on Aug 10, 2019
I have book a ticket to glasgow from delhi on 3rd of april. I was supposed to travel in september to attend a conference. After the company shut down, i made many efforts to get a feedback from jet airways and paytm (Booking platform). But, i am getting the same response that your refund is under process. I am a student and put all my savings for the ticket, which costs rs. 58, 790. I was going to attend a workshop. The workshop authority asked me to book the ticket and said, once i present a paper there, it will be reimbursed. After the jew airways being shut down, i am left with no hope of attending the workshop as i don't have any money left for booking another ticket. Now, the situation is such that i am left with very little savings and getting the refund is a question of life and death to me. I want the concerned authority to please take immediate action to resolve my issue.
[Aug 10, 2019] Jet Airways customer support has been notified about the posted complaint.
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