[Resolved]  Jetairways — ticket booked for journey has been changed by airlines is not suitable for me so either change my ticket dates or cancel it with full refund

I am sanjay gupta has booked flight tickets with jetairways for journey 5/03/2019
Dear *sanjay gupta*,

This is an important information about your upcoming flight from *bhopal* to *delhi* with makemytrip booking id nf[protected] and pnr rolscd.

The flight *timings* has been revised by the airline.

*new detail*

9w-894, 07:55, 05 mar, 2019

Original detail

9w-894, 07:30, 05 mar, 2019


We have also updated your booking detail as per information received from airlines.

We also recommend you to check the details with airlines. Call at[protected]

You can access your booking online at https://mmyt.biz/2FEoMmM

The problem is i have my connection flight at 10.35 am on 5/3/2019 on same day and if i reach to delhi at 9.45 then i will only have 45-50 minutes lefts to catch my international flight which will be kind of impossible so could please change date of my ticket or cancel it with full refund because changing timing problem has occurred from airlines side not from my side. So please try to provide me right solution. I have been trying to contact your different customer care’s numbers for last 4-5 days and i have spent hours and hours on the call for waiting to connect the call but it seems jetairways customer cares is a fraud.

I have also sent another email to get information about failure ticket on 19/01/2019 for journey 5/3/2019 and i have not got any notification regarding failure of that booking and amount of 3800 rupee got deducted from my bank account to tapzo services. I need information and confirmation of this failure transaction as well so i can take it to the bank to get my amount of 3800 rupee back of that failure booking.
The transaction ref was - bil/tapz/[protected]/flights/tapzo serv.

Could you kilndly please have a look at into these two complaints of mine.

Thank you.

Regards
Sanjay gupta
“sandeep gupta” brother whose bank account was used to booked the ticket which got failure.
Thank you.