[Resolved] Jetairways — ticket not received

ravi1586

from Moradabad, Uttar Pradesh

Website:

www.jetairways.com/en/in/Home.aspx

Hi sir/madam,

This to inform you that i have tried to book flight ticket using ixigo.com website, where it was directed to jetairways.com website. There i tried to book flight from new delhi to lucknow for 19th february 2019 at 20:55hrs. I tried to make payment using bhim upi. I authenticated to make payment for amount rs 3240/-. But after waiting for 15 minute this amount is not displayed in website. Neither. I received my flight ticket.
Please resolve the grievance or revert my paid amount.

Upi transaction id and bank statement is enclosed in the attachment

With regards,
Ravi prakash yadav

+2 photos

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Mar 16, 2019

Complaint marked as Resolved

Jet Airways customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

Jet Airways Customer Care's response Dear Mam/Sir,

This has reference to your above communication

Please write to [protected]@jetairways.com with regard to your ticket issue for them to examine the issue and revert to you.

Yours sincerely,

Sheryl Dsouza
Guest Relations

Jet Airways (India) Ltd. | Kaledonia, 3rd floor | Andheri - Sahar Road | Andheri Railway Station East | Mumbai 400 069 | India.
[protected]@jetairways.com| www.jetairways.com