Jio — cancellation of jio postpaid plus connection

Address:

414/2, Masjid Bati Road,Binodnagar,Near Vivekananda Sporting Club,Joramandir,Kanchrapara, Pin-743145

I am following up with jio care via app (At jio care) as well as call (At jio contact center) since 24 sept 2020, but even after assurance from the team that cancellation request has been taken by escalation team, still i am getting new bill generated for nov 2020 and there is no confirmation yet from jio regarding cancellation of my connection or account. Please close my connection as soon as possible and refund my security deposit. I have complaint same issue today