Jio — deducted amount but didn't get data pack

Address:Mahendragarh, Haryana, 123021

I recharged my jio number to 448 rupees from my upi id [protected]@upi. Amount deducted from my account but i didn't get activate any data pack, i am very disappoint with it. Please check about it and refund amount. Sorry sir my english isn't good because i amn't much educated, i hope you can understand my problem very well, i belongs to a middle class family, so can't afford that kind of cheating (Mistake or don't know what i must say), after all i want to say that please please check about this matters and refund my all debited amount, thanks.
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Transaction wrongly made on 19.12.2018 at 16.55 hours, for Rs.1197 as IGAEZRLHZ2, So please credit the amount to the account, No transactions made till now

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