Jio — Denied giving cashback offer on router in exchange for dongle

Address:

Jodhpur, Rajasthan, 342008

I wanted to purchase JIO Router under Jio’s dongle exchange offer today June 29, 2017. Despite having told me about the exchange scheme in the beginning the Employee at your outlet Uttam Complex, Plot No. 10/23, Chopasni Housing Board, Jodhpur took Rs. 608 from me and gave me the sim but denied giving cashback offer on router in exchange for dongle, without the Jio router. (Order No. N000002UK9Y3. the sim is useless for me, I feel very much cheated and disappointed. Please reimburse my Rs. 608 with compensation for the mental agony caused or I shall be compelled to initiate legal action for the same.
Vasudev Paliwal.