Jio — Disney hotstar plan is not given

Address:	Reliance Corporate Park, No.8 A Wing, 1st Floor, 5 TTC Industrial Area, Thane Belapur Road, Ghansoli, Navi Mumbai – 400701.
Website:	Jio.com

In the month of August 2021, jio bombarded me with smses telling me that my Disney hotstar plan is going to expire soon so renew it by choosing a jio plan which offers the same. I recharged with jio Rs 2599 plan which should give me 1yr Disney hotstar plan on 14th August 2021. Unfortunately the Disney hotstar plan expired on 20th september 2021 and I raise a complaint in this regard. A complaint no SR000016R76F is given to me which now says (in jio app) that the issue is resolved. But the Disney hotstar plan is not renewed till date. I call their customer support daily and their answer is the same " to wait for 24hrs to fix it " now they started disconnecting my calls.