Jio — installation not done

I have applied for jio fiber connection with full payment of rs.2500 and they told me that my connection will be installed within a day or two and today its already 10 days and the connection is not installed and they always tell that there are unavoidable technical reasons.
When you ask them about call to their supervisor, they simply refuse saying nobody is available and sales executive whom i paid stop picking the call.
This is just a mental harassment for a customer when they call each day to get the same answer.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
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Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit

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