Jio — Internet connectivity Issue

I am a jio user from Guntur district, Andhrapradesh - 522111. I have been facing issues in using data in our locality for past 12 months. I could seet that we get around 5 KB/s to 10KB/s for 4G network.

I raised a couple of complaints on this and could here from them as : " We have been facing this issue, As several users connected to same network at the same time ".

The reason they provided doesn't make any sense as all the subscribers should be provided with same kind o[censored]ninterrupted service.

I request TRAI to look into this and take certain measures in providing quality service to telecom users.

Thanks & Regards,
Venkat