Jio — Issuance of fradulent sims

Address: Jio Store, H No 58 1 315, Gavara Veedhi, Butchirajupalem, Gopalapatnam (Rural), Vishakhapatnam 530027

Have visited jio store for a sim, they took my id authorised & gave one jio sim, after activating the sim i checked on TAFCOP to my shock there are 2 extra sims registered on my id, along with the new sim number. the rep who registered accidentally showed me that max DOT limitdfor the day is reached, which i dint realise at that time, only after seeing on TAFCOP i understood that he registered fradulent sims on my id, i reported the numbers on TAFCOP, and reported about my identity theft to UIDAI, went to store for explanation, the guy blatantly refused, & went to say they could be some body elses, how come they appear only upon my buying jio sim, while they were never mapped to my id previously ?? they deny & brush awsy saying they are not jio network numbers, but i asked him to clarify if they are others numbers, why are they mapped to my id ? & if so ? theis brings aquestion if he issued me sim on others id ?? to this they verify and say, that sim he issued to me is on my name only, if that is so?? how can he say they are some one elses numbers mapped to my id ?? and more over he registered some one elses number as my alternate number., this and the message that said max daily DOT limit exceeded indicates a strong possibility of fraud.., i mailed jiocare, no response, the fteam members do not help/assist, or take responsibility, i mailed to jio apellate, they say they need service reference from jio care, but jio care do not provide any reference number, customer care, do not take the call, inspite of blocking on TAFCOP, they take 2 complete months to block those fraudulent numbers, maenwhile...any thing can happen, i checked my authorisation history revealed that the authorizations were done 2 times successfully, along with this & max limit mesaage, & numbers not linked to my id are niow mapped only upon buying the jio sim and they registering some other number as my alternate number are all strongly pointing to a well planned fraud, and jio doesnt care, to curb these illicit activity, nor jio do not want to care about the customers safety, since they do not respond, and keep passing on the baby, stor inchrge says, his boss, he says, regional, they all say jiocare, jio care dont provide service number, and apellate says jiocare & service number, so they do not attend...clearly a lapse in the way they handle their responsibilities.