Jio — jio net is not working its very slow cant even we browse the pages

I have 3 sims of jio in which i had recharged fo 399rs in each one.But nowadays its becoming horrible we cant even browse properly it gives only 10kbps in a 4g network i think 2g would be better that this.I had complained many times to customer but all time they tell same thing because in your area there is lots of no. Of users that why u wont get speed and give me service no and ask for 120 days.IF they cant services we want our money back thats it.[protected]