Jio — jio phone 699 offer online booking

Address:

thakurnagar, 743287

Dear sir,

I gift jio phone 1 to [protected] on jio app that price is 808, date 25/11/19 time 11:19 am . Debit money from my bank account transaction no id is- FV000006QQ5O, I visit nearest Jio point on Chandpara, north 24 pgs, pin 743245, but they not active my jio phone, They failure. Please refund my money. or please tell me how I get refund.