Jio — money not refund and mobile service also deactivate

Address:	Jodhpur, Rajasthan, 342001
Website:	[email protected]

Have recharge my jio no. [protected] on 02 sep 2017 but the jio company not activate my number, i was unable to call message and use internet. I register a complain (No. Sr00000ctzwy) on jio call center and they told me your complain will resolve within 48 hours but it was not resolved at all even after 6 to 7 days.
After that because i have facing the issue thus i need this number activate on priority i have again recharge on 15 sep 2017 and my jio number activate. Now i have paid money two time thus i call jio customer care 198 for refund my previous amount and they refuse to pay even after they accepting that they received my money.
I have call them many times but they are not refunding my money. It is pathetic. Company cannot eat my money. I need my money.