Jio — Network Slow


Sub: Complaint About Poor Network Reception.

Dear Sir/Madam,

I have been a satisfied customer with jio for a long time. My mobile number is [protected] But I regret to inform you that nowadays, I am having difficulty in conversations due to poor network reception.

The handset’s network indicator shows full signal, but I cannot make a clear phone call. This unwanted obstruction is posing lots of inconvenience for me.

When I first learned of this problem, I had already made a complaint, but no one took any action upon it. I have made several calls to your number, but no one answered my calls.

I expect a quick response as satisfying your customers should be your priority. This is not a professional way to run a business. You need a proper customer service department. I always pay my dues within time, and still, I have to face such issues.

In this situation, I request you to take the necessary actions to resolve this problem as early as possible.

I look forward to hearing from you as quickly as possible to fix this problem. If I do not hear from you within 3 days, I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am enclosing copies of my receipt. You can contact me at the above address and phone number.
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