Jio — No Internet for 8 days, No proper service and Arrogance

New CASE ID: SR00003E2SY1 - Not resolved for more than one day.

Hi Team,
Since 9 August 2026, I am facing issue with JioAir Fiber registered mobile number [protected].
On 9August 2026, I have raised a complaint and a technician visit was suppose to be done on August 10 however there was no technician visit. The complaint was closed on 11 August as Resolved.

From 9th August to till now (16th Aug.8:14am) I am not getting continuous internet connectivity. It comes for 10-15 mins and goes off for next 5-6 hours.
This way the 5 days of office productivity has been hampered for me and my spouse. When today I have contacted the JIO customer care, the SPOC was too rude and does not know how to speak. He was arrogant and upfront said do whatever you want. It will take time. He is one word I can say 'badatmeez'

I just want to know that from 9th August to till now, as I am NOT using Wifi, and the productivity has been hampered. I want JIO to compensate the same.

Please address the issue at the earliest.
Contact me:
email address: [protected]@hotmail.com
Contact: [protected]