Jio — No services to resolve internet services

Address:

38 Shivalik Bunglowd

Jio installed cinnection of briadband at ny home - and created twi IDs but only one set uo box. The current ID does not belong to the set uo box. The internent connection got removed. After complain after complaint, it has not been restored for over 5 days. Service person is rescheduling it and customer services though understand the problem are helpless and not able to take action against the person installed tge connection nor on the service person to restore it