Jio — payment failed during jio phone booking still not refunded

Address:Lucknow, Uttar Pradesh, 226201

Dear sir,
I am ashish kumar singh and my issue is a transaction was failed while booking reliance jio phone but payment was debited through jio money payment, and transaction id was given on screen,
Transaction id: fv000001mo28
But message was not came to mobile from reliance jio no refund of money till now. Call centre of jio saying that they don't have any info regarding this.
So kindly solve my problem sir
Thanking you sir

Regards
Ashish kumar singh
[protected]
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
Aug 24, 2017
Ashray kumar's response
Please give me money
Complaint comments 

Comments

DEAR SIR, I am ashray kumar and my issue is a transaction was success while booking RELIANCE JIO PHONE payment was debited through debit card payment, i didnot note transaction id and now in my bookings i dont have any details of phone booked or any type of voucher numbers and but message was not came to mobile from RELIANCE JIO bank details...

My jio Internet is not working from 14 august and I didn't get any response from service centres they only give excuses... And I call many times in jio complain helplines as well... But my Internet is not working
My jio number is [protected]
My alternate number is [protected]
Please resolve as soon as possible

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