Jio — phone book

I booked a jio phone online from [protected]. I paid the amount & booked. Then, i visited many jio stores for last 2 months but they told that the phone is out of stock. I mailed many times to jio care but no positive response from them. Jiophone gift transaction is successful. Payment of rs. 808.00 has been received.
Transaction id : fv000006tz9a this is details of my transaction