Jio — recharge refund

BalaAditya Prabhala

from Mumbai, Maharashtra

Address:	Kothapet, Hyderabad, Telangana, 500035
Website:	Jio care

I have recharged my colleague number with rs.297/-, unfortunately it is valid for only jio phones and my colleague is not using jio phone. Hence i called to customer care and asked for refund as it is no use of him to recharge another voucher. But jio care informed there is no refund as benifit already given. We arr not able to make any calls with that voucher anyway, hence recharged for rs.543/- again. Hence i lost rs.297/- and jio is not refunding that. Please check and do needful

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Nov 25, 2019

Updated by BalaAditya Prabhala I have recharged my colleague number with Rs.297/-, unfortunately it is valid for only Jio phones and my colleague is not using Jio phone. Hence I called to customer care and asked for refund as it is no use of him to recharge another voucher. But Jio care informed there is no refund as benifit already given. We arr not able to make any calls with that voucher anyway, hence recharged for Rs.543/- again. Hence I lost Rs.297/- and Jio is not refunding that. Please check and do needful