Jio — Refund not processed yet

Connection Name: Aditi Deepak Thakkar Connection ID: [protected]

Connection was closed, devices were handed over and bank account details were shared to Jio representative who came to collect it after complaining here for 3 times. They never shared an OTP or confirmation of device return but when I called multiple times to Jio customer care they confirmed that device is reached to them and mentioned that the refund will be processed by May 9th 2022. Its been 21 days since the date they gave and no refund has been processed yet. This is the 4th time I’m complaining on one single issue. Fed up of being a consumer in India.

Last complaint docket number: 3411574