Jio — speed less than 2g but takes money under name of 4g

Address:

Pali, Rajasthan, 306902

They (jio customer care) asked me to wait for 3 months, so that they could solve the issue, but still after 1.5 years, issue is not solved!! I could only download 4 mb in 30 minutes!! They just don't reply me properly, just ask me to wait for more and more time, but take no actions. They really broke the promise to resolve the issue and still they are very bad at consumer's satisfaction!!