Jiomart — Amount Debited but Order not Confirmed

Address:

Navi Mumbai, Maharashtra, India

On 2nd October 2022 I placed 2 orders through the JioMart App. 1st Order confirmed without any issue and the 2nd order payment debited from my account and the order not confirmed. Then I contacted customer care regarding this and registered a complaint. Complaint ID: [protected], As per the instruction from customer care I just placed the 2nd order as Cash On Delivery. Till now the amount has not been refunded to my account. Please do the needful as early as possible.Transaction Details as follows:

Mode of Payment : UPI (GPay)
Date and Time : 02/10/2022 13:17:39
UPI ID :[protected]
Amount : 1861.00/-

The following Complaint ID's are received from JioMart for the same case. But still no solution

[protected]
[protected]
[protected]