Jiomart — Complaint Regarding Inability to Return Faulty Product and Poor Customer Service from Jiomart

Fraud Website Link: https://www.jiomart.com/

I placed an order with Jiomart on 5th January 2024. Today is 3rd March 2024, and I'm still facing issues with my order. Despite Jiomart's policy stating that products can be returned within 7 days, I received a faulty product. When I tried to return it through the Jiomart website, I couldn't find the option to do so in the order list.

I reached out to Jiomart customer care multiple times, and each time they assured me that my issue would be resolved in 2-3 days. I have sent more than 25 emails to Jiomart support and made over 25 customer support calls, but my problem remains unresolved.

Today, when I called Jiomart customer care again, they said they would work on my issue. This has been a frustrating experience, and I urge all my friends not to order from Jiomart. It seems to be a fraudulent company that sells defective products and doesn't honor its return policy.

Please help me by not ordering from this company and supporting me in returning my item.