[Resolved]  Jiomart — Damaged goods sold

Address:

Online ( through Jimart APP )

Hi Sir Madam,
I had placed order no- [protected]A, Dtd 26-01.2022. The same order was delivered on 28th Jan.'2022. Out of 14 items, 1 item was received in damage condition & I had highlighted to the customer service by raising a ticket - [protected]. Without any correspondence, they closed the said ticket. After continuous follow-up, i got a call on 1st Feb.'22 from their customer care department ( [protected] ) that to send the pictures of the damaged product. On her request, immediately i sent the pics. on very next day, got another call[protected] from customer care that it will be replaced very soon. Now they are not responding to my complaint & am still waiting for replacement. Neither am able to purchase nor am able to use.
Cust care No[protected], Mail Id - [protected]@jiomart.com