Jiomart — Damaged product received, return pickup refused by courier

Sir/Ma'am
I had ordered a kitchen item on 23/12/2022 and the product was delivered in damaged condition. I initiated a return for the same but the return was refused by the courier. The details are mentioned below.

Order date: 23/12/2022
Order number:[protected]A
Shipment Number:[protected]J
Item name: Joyo Fresia Container 5 Pcs Set (1, 2, 3, 4, 5) TR PL Shrink+Multi Color Lid
Invoice Amount: ₹149.00

Return initiation date: 30/12/2022
Return Shipment Number:[protected]J
Reason for return: Damaged product delivered (evidence attached)

The return has been refused the courier agent. Please take the necessary steps to pickup the item and refund the amount for the same.

Yours sincerely
Subhadeep Porel
Registered email: [protected]@yahoo.com
Registered mobile number: [protected]