Jiomart — Incorrect product delivered no return done

On 10th Dec order got delivered and when I opened the package it contained noise earbuds instead of realme buds, on same day I raised a return request with Id [protected] and till now the product hasn't been picked up and still the return request is showing in review, this is the most disgusting experience ever faced, You have delivered those earbuds which I don't need and now your are not returning them, I Was asked by your team to wait till 17 and product will definitely get picked, and today is more than a month still the request is in review, I have kept record of every call, chat and emails, I need resolution today, and I will not tolerate anymore, I will be posting this experience on Social media, Need immediate response and resolution