Jiomart — Jio Mart cancel my order

Dear Sir/Madam,

I am writing to complain about the issue with my order of a headphone from Jio Mart. I placed the order on [29 March 2023] and paid for it through the JioMart app. However, after a week, I received a notification from Jio Mart that my order has been cancelled without any explanation or notification.

I am extremely disappointed and frustrated with this development as I have been waiting for my order for a week, and now I don't know what has happened to it. I tried contacting Jio Mart customer support, but unfortunately, I have not been able to get any assistance.

I expect Jio Mart to provide me with an explanation for canceling my order without any prior notice or communication. I also expect a solution to this issue, including the delivery of my order as per my original order details.

I have been a loyal customer of JioMart for a long time and have always been satisfied with their services. However, this recent development has left a bad taste in my mouth, and I am considering taking legal action against JioMart for their failure to deliver my order and provide a satisfactory explanation for their actions.

I request your intervention in this matter and hope that JioMart will take immediate action to resolve the issue and provide me with the order that I paid for.

Thank you for your attention to this matter. I look forward to hearing from you soon.

Sincerely,