Jiomart — Money deducted but not refunded nor delivered my product

Today i have ordered few things in jio Mart order id[E[protected]TFC) and billed ₹526.57. I have paid the amount through Phonepe and the amount debited from my account but the order not placed and it's showing declined.
I have also attached the screenshot for your reference. I also called the helpline number mail helpline also but no help.