[Resolved]  Jiomart — Non refund of prepaid amount from JIOMART

Website:Jiomart

I ordered some 11 items from jiomart and for that I paid the amount (Rs 552/-) on 29thJuly, 2020. The items was supposed to deliver on 1st aug, 2020. On 31st July, 2020 I saw that the order was cancelled by Jiomart and the refund was not paid till now. I tried to call to jio, but jo customer care executive attended the call after 5 min waiting every time. I wrote to jio customer care, but no action has been taken till now.
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Aug 16, 2020
Complaint marked as Resolved 
No refund has been given till now. I don't know how my complaint is marked as resolved. It's not resolved at all. Jiomart jas not refunded the amount of Rs 551 till now against my order no. 15960332599071329A paid on 29th July, 2020)
Aug 16, 2020
Updated by Pdsaha
It was not resolved till now as I have not received the amount. It is surprising how it mark as resolved.
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