Jiomart — Not delivered product also not returning the money

Address:	Mumbai
Website:	www.jiomart.com

My registered number with jiomart is [protected]. I have ordered on jiomart on 24th dec 21 via order no[protected]A. They have not delivered product not cancelled it just technical return it on 5th Jan 22.After that when I contacted they told me you will get refund in 7 working days. I didn't get the refund then I again contacted them on 14Jan 22 they have taken complain and said in 48 hours it will be resolved. Not resolved again contacted again they are telling will resolve in 48 hours. Neither they are giving explanation for this. So please look into this.