Jiomart — order status is shown "declined" after debiting amount from account

Website:

www.jiomart.com

Hello team,
Today i placed an order from jiomart android app amount billed exactly ₹5096.73 and order id[protected]a
The amount was deducted from my bank account but the order is not placed.
When i checked order status it shows order status as "declined" for no reason mentioned what so ever.
No response from their customer service emails nor the helpline number is reachable.
Show courtesy to attend your customer query/complaints.