Jiomart — Ordered speaker is not working as expected

Address:

19/ A G1 Gokul 1st street Rajaji nager Villivakkam Chennai 49

Hello,

return request has been created for your Order[protected]M

I have ordered a BOAT speaker and it’s delivered on last Sunday, but while testing its not working and not delivering proper sound effect, lot of noises like FM radio .
I have initiated return request on the same day, but they are rejected my return request.

Please understand the customer situation. ordered new product via jiomart and it’s not working if he initiated return request rejected due to the silly reason .

Total disappointment on jio Mart and there services.

No use of sending emails to : mailto:[protected]@jiomart.com

Please help me to get rerun product .